Sinior Field Markting Manager
Businesses are looking to transform how they serve customers. It’s no longer acceptable to have a bad customer experience because customers will turn to a competitor instead. That’s why putting a smile on your customers’ faces is more important than ever before. Some of the best ways to do that are through integrating communications into your product, enhancing your contact center, and automating your communications using AI. XXXX helps businesses do just that because it is one of the world's leading Communications Platforms as a Service (CPaaS) and Contact Center as a Service (CCaaS) providers.
Over 30,000 customers trust us to handle more than one billion calls per year. There are two main products: Platform and Kit. xxx Platform is the most powerful voice-first communications platform enabling anyone to build like a pro. xxx Kit is the only AI-powered contact center for non-technical people. We hope you’ll consider joining our team to transform how the world communicates.
Company facts and figures
- Series B startup addressing a $55B market
- 225+ employees
- GTM teams in LATAM, North America, EMEA, and CIS/Russia
- Integrations with Google, Amazon, IBM, Microsoft, WhatsApp, Facebook, Viber, Telegram, and more
Your Work at XXX
- Be the field marketing lead for LATAM (South America, Central America, Spain, and Portugal)
- Implement field marketing strategies that create more inbound pipeline and revenue
- Collaborate with other Marketing teams such as Demand Generation and Product Marketing and with Sales to develop a cohesive regional marketing strategy
- Develop and implement a detailed events, executive roundtable, and webinar strategy and track adherence to budget, timeline, and scope
- Create integrated field campaigns that drive pipeline and awareness
- Partner closely with Sales to improve the opportunity to closed won rate
- Work with partners to kickoff partner marketing efforts in the region
- Collaborate with appropriate staff on all website-related content and collateral needs for field activities
- Propose new ideas to improve processes
- Repurpose existing content for use in new ways
- Potential for growing a team and being a player-coach
Minimum Qualifications
- 5+ years of experience working in field marketing or other relevant marketing functions for a software company
- Values you live by include trust, humility, kindness, curiosity, taking initiative, perseverance, passion, and teamwork
- Strong collaborator that is able to work with internal stakeholders and drive coordination between marketing, product, sales, and other functions
- Comfortable working 100% remotely
- Be willing to work with distributed teammates in the Americas, Western Europe, and Moscow
- Have experience handling most efforts in-house rather than having agencies do all of the work
- Willingness to work on new initiatives that are outside of this job description that come up from time to time
- Would prefer to use data to inform decision making rather than gut feelings
Nice to Have Qualifications
- Experience with a marketing team that targets multiple international audiences
- Proficiency with Spanish, English, and possibly Portuguese
- Experience leading, coaching, and mentoring marketers that have varying levels of experience
We offer:
- Competitive Salary and OTE
- Quarterly and annual sales incentives
- Employee Stock Option Program
- A work culture built on diversity, inclusion, and innovation
We’re looking for a Sales Engineer to join the Latin America team at . Reporting to our LATAM TeamLead, you will be working side by side with our local sales team to drive sales and ensure technical win.
You’ll handle a crucial role inside the LATAM sales team taking responsibility for customer meetings, identifying needs and formalizing technical tasks for colleagues in project dept.
We are looking for highly performant team member capable of delivering personally and helping teammates. You will be taking a customer facing position on the edge of our sales funnel, assessing prospects’ technical requirements and delivering the right solution. These activities will include customer contacts in various forms, technical demos, RPF documentation processing, technical consultancy and some portion of solution delivery. Our leadership will entrust you with details big and small to ensure that we are organized, efficient, and on time. You will be instrumental in helping us to deliver top-notch communications solutions in a game-changing way.
XX nurtures team spirit, so you will need to have a collaborative attitude, be kind, friendly, easy to work with.
Your Work at XXX
- Deeply understand customer businesses and their problems, gather requirements
- Lead and coordinate team in working on RFPs / customer's technical requirements
- Assist customers with Pilot and Proof-of-Concept implementations
- Continuously learn new products and new technologies. Be trusted advisor
- Present creative new solutions that enable and inspire innovation
- Create technical content to show customers how to implement specific use cases or best practices for new technologies.
- Create sales tools and collateral including presentations, data sheets, case studies, demo videos, and white papers.
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales
Who we are looking for:
- Basics of programming/scripting
- System administration (Linux mostly)
- Formal cloud vendor certifications or hands-on experience with cloud technologies will be beneficial
- Previous experience in A2P Messaging, SIP, VOIP or Contact Center is a plus
- Written and verbal communication skills
- English writing and spoken literacy
- Ability to ingest and digest large amounts of information
We offer:
- Work with the fast-growing international product
- Opportunity to participate in conferences around the world
- Stock Option Program
- Flexible 5-2 schedule
- Super friendly and positive team of young professionals
- Corporate Health Insurance Program
- Free English Lessons with native speakers
Backend PHP Developer
Key responsibilities:
- Development of the admin panel for telephony services.
- Creating REST API for the Frontend.
- Integration with our xxxx cloud via HTTP API.
- Development and support of everything above.
Technology stack:
- PHP 7.1+
- Nginx 1.17
- YII 2 / Symfony 4
- Mysql 5.7 / PostgreSQL 9.6+
- Memcached/Redis
- RabbitMQ
- Sphinx, ElasticSearch
- Codeception / PHPUnit
- Git
- Docker
Professional experience:
- 2+ years in PHP
- knowledge of Docker
- JIRA
- ability to comment your commits
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Senior Sales Manager (LATAM)
xxxx is growing fast and we’re scaling our North America sales team to help enable and accelerate our growth.
Who we are looking:
The ideal candidate will be a proactive person with strong sales & negotiation skills, Fluency in Spanish and English language, has solid sales experience in IT.
The Senior Sales Manager is responsible for Sales and Business Development in the Latin America market, developing and executing the Go-To-Market strategy, generating leads, advancing the sales process, closing new business and achieving sales quotas. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.
Goal: to acquire new customers in Latin America and grow their MRR and LTV
Duties:
- Handle inbound leads: reach out to prospects that are generated by internal/external sources to convert into sales.
- Make outbound follow-up calls to new and existing clients via telephone and email.
- Develop sales opportunities by researching and identifying accounts in your territory.
- Penetrate all dedicated targeted accounts with specific messages and products/solutions to generate revenue.
- Collaborate with appropriate team members to determine necessary strategic sales approaches and marketing activities.
- Set up and deliver sales presentations, product/service demonstrations, and other sales actions.
- Emphasize product/service value proposition and benefits, prices, discuss & negotiate terms, and prepare contracts and sales order forms
- Manage and control project pipeline at the integration stage, coordinate the team’s work (internal and external)
- Manage your pipeline, provide forecasts and reporting and updates in CRM in a timely manner.
- Participate in trade shows, exhibits, and other events.
Hard skills and qualifications:
- Proven track record of sales to new customers
- Work experience in Sales no less than 3 years
- Fluency in Spanish and English (C1 and higher)
- Experience in online networking via LinkedIn, Facebook, etc.
- Handling cold calling and emailing
- Work experience in the IT companies and understanding of the modern web and mobile market
Soft skills:
- Ambitious, Self-starter and fast learner
- Adopter and Sharer of the company values
- Inspired by the IT industry and cloud solutions
We offer:
- Competitive Salary and OTE
- Quarterly and annual sales incentives
- Employee Stock Option Program
- A work culture built on diversity, inclusion, and innovation
Frontend Developer
Professional experience:
- ES2016
- CSS3 (with PostCSS)
- Any modern js framework (React/Angular/Vue.js)
- Webpack 3/4
- Git
- 2+ years of experience
Technology stack:
- Vue.js + Vuex
- Webpack 3/4
- Nightwatch.js
- JIRA
Would be a plus:
- WebRTC
- development of simple UI's without mock-ups
- TypeScript
- PWA
- AMP
- WebVR
- CSS Grids
- tensorflow.js
- IndexedDB
- Monaco
- Ramda
Business Development Representative (Lead Generation)
Responsibilities:
- Ensuring support for the first sales cycle by finding the right contact person in a company;
- Initiating telephone and email contact with potential prospects from developed web and lead generation lists; cold calling;
- Scheduling meetings / conference calls with foreign potential clients;
- Processing raw customer data (in our CRM system);
- Handling business correspondence with customers (presentations, official letters).
Requirements:
- Confident PC user (Word, Excel, PowerPoint);
- Pleasant voice, literate speech and writing;
- Good command of spoken and written language(s): English/Spanish/Portuguese/French/German (at least C1 level);
- Capable of working with large amounts of data;
- Attentive, persevering, stress-resistant, self-determined person with a positive attitude;
- Experience in working with customers is a plus;
- Results-oriented mindset.
